Getting Started
Welcome!
This guide provides tips on how to correctly prepare your files and projects for printing. You may want to download our printable Technical Information Reference Card.
First things first:
Notify your account executive that you’ll be submitting your project to our Commercial Printing Department.
This guide provides tips on how to correctly prepare your files and projects for printing. You may want to download our printable Technical Information Reference Card.
First things first:
Notify your account executive that you’ll be submitting your project to our Commercial Printing Department.
- We recommend customers send "Test Files" whenever the customer is new, has not sent us work electronically in the past, or is changing formats or applications for jobs done previously. The earlier in the design process we get the test file, the better. We will analyze your files and give you any feedback necessary to improve those files. This will ensure the job proceeds smoothly once it is in production. There is no charge for our test file analysis.
- You may deliver projects to us on ZIP, CD-ROM, floppy-disk or flash drives. We return flash drives, but are not responsible for returning any other types of digital storage media. For more information on how to get files to us, click on "Delivering to Us" at the left.
- Every effort will be made to contact you and resolve any file problems that may occur prior to deadline. However, we are not responsible for unprintable files submitted after the deadline.